Terms and Conditions – 52memories AG

1. Preamble:

52memories AG (“Provider”) operates the digital platform www.52memories.ai for creating, collecting, and delivering personalized digital memories for special occasions.

Users may submit messages, photos, and videos (“Memory Cards”) which are delivered digitally over a period of up to 52 weeks.

2. Scope and User Groups

(1) These Terms govern the relationship between the Provider and all Users.
(2) Users include:

• the person who creates and purchases an event (“Organizer”), and
• invited contributors (“Contributors”).

(3) Deviating terms apply only if confirmed in writing.

3. Contract Formation

(1) Website content constitutes a non-binding invitation.
(2) By selecting a package and completing payment, the Organizer submits a binding offer.
(3) The contract is concluded upon confirmation email.

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4. Services

• (1) The Provider supplies a digital platform for memory delivery.
• (2) No physical products are provided.
• (3) Content is not reviewed.
• (4) Availability is not guaranteed.

5. Prices and Payment

• (1) Prices include applicable taxes.
• (2) Payment is made via website.
• (3) Events activate after payment.
• (4) No use without payment.

6. Satisfaction Guarantee

Organizers may cancel within three (3) months after first delivery if dissatisfied. A full refund will be issued and future deliveries stopped.

Requests: support@52memories.de
This guarantee is voluntary.

7.  User Responsibilities

(1) Users are responsible for their content.
(2) Prohibited content includes illegal, offensive, or infringing material.
(3) Organizers share responsibility.
(4) Provider may remove content.
(5) Rights remain with Users; Provider receives limited usage rights.

8. Withdrawal

Statutory withdrawal rights do not apply once personalized services have begun, unless required by law.

Section 6 remains unaffected.

9. Data Protection

Data processing follows the Privacy Policy at

www.52memories.ai/privacy

10. Communication with Contributors

(1) Contributors consent to data processing.
(2) They may receive system emails including:

• confirmations,
  
• reminders,
  
• delivery notices,
• completion messages.

(3) Email provision is voluntary.
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11. Additional Use Rules

(1) Private use only.
(2) Automated or commercial use prohibited.
(3) Provider may access content for support purposes.

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12. Amendments

(1) Terms may be amended for valid reasons.
(2) Users will be notified in advance.
(3) Silence implies acceptance.

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13. Language Version

German and English versions exist. The German version prevails.

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14. Final Provisions

(1) Swiss law applies.
(2) Jurisdiction: Zug, Switzerland.
(3) Invalid clauses do not affect validity.